Windows hello face this option is currently unavailable something went wrong. Oct 5, 2024 · I set up my sign-in options when I first got my laptop (Windows 11), but now when I want to update the options, I am unable to. Tip: Using "Improve Recognition" adds another face template, increasing the chances of recognition. But somehow, after few updates later, I can't use windows hello to sign in. It's been like this for a week (it suddenly disabled itself) and I can't get it working again. Try again later'. " 6 Ways To Fix Fingerprint This option is currently unavailable | Something went wrong Windows 11 How to fix 17. I finally got around to troubleshooting it today. To resolve this issue, use the following procedures. Whether you want to set up a PIN, facial ID, or fingerprint, Windows Hello PIN makes it available for the user. This issue has sparked widespread frustration and raised concerns Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Simply enabling the Windows Hello for Business ones should do the trick. Windows Hello Fingerprint- This Option is Currently Unavailable (WINDOWS 11 FIX) Usually, setting up Windows Hello PIN on Windows computers is a no-nonsense process that lasts mere minutes. However, when I press "Get started", the camera IR leds blink a couple of times and the Windows Hello setup screen simply states "Sorry, something went wrong"… Jul 3, 2025 · Locked out of Windows 11 with error 0x80070006? Fix the “Something went wrong and your PIN isn’t available” message. I cannot enable any of its features (Image) My computer (Windows 10 1903 18362. Read detailed guide at https://www. com/windows-hello-not-working-in-wi If you're still having a problem with Windows Hello facial recognition, see the following sections on How to improve Windows Hello face recognition and How to take another picture for Windows Hello facial recognition. By the end of this tutorial, you’ll have your Windows Hello Fingerprint working smoothly again. Something went wrong. Dec 12, 2023 · If you face the “Windows Hello PIN this option is currently unavailable” issue in Windows 10, focus on this post to find some solutions. Completed the following steps: Attempted to reconfigure existing setup, could not proceed past the "Make sure your face is centered in the frame" Apr 4, 2023 · When you use Windows Hello to sign in to your device, you may be prompted with the error: “Windows Hello Fingerprint This Option Is Currently Unavailable. Error message: "This option is currently unavailable. Step-by-step guide to reset your PIN & regain access. The fingerprint and bluetooth modules may be impaired. 7K subscribers 32K views 2 years ago #Windows11 #Fingerprint Apr 15, 2024 · But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. kapilarya. If Windows Hello isn’t available on a domain-joined PC, see this guide on Windows Hello restrictions on domain devices. We Couldn't find a Camera Compatible with Windows Hello Face | This Option is Currently Unavailable. " Jan 10, 2022 · Hello, I'm facing an issue where Windows Hello facial recognition isn't working anymore. Any way to fix this? Jul 19, 2024 · Is the Windows Hello fingerprint option unavailable on your PC? Do not worry. ” Annoying, right? Don't worry; countless Windows users face this issue at least once. 1. How to fix the issue? This post summarizes some effective troubleshooting methods. The (IR) camera might not turn on, the feature might hang, or one of the following error messages might be displayed. com Stay updated for more Dec 17, 2024 · Looking at our Group policies we have password strength requirements but nothing to deal with Windows Hello sign in features. " The Windows Hello Face works, but it just doesn't recognise me. May 9, 2024 · If you receive Something went wrong, Try again later error during the Windows Hello setup on your Windows 11/10 computer, this article will help you fix this error. Hoping someone knows something I… Apr 15, 2025 · Users might observe a Windows Hello Message saying "Something happened and your PIN isn't available. (Server 201 If you’re having problems signing in to your Surface using Windows Hello Facial recognition or Windows Hello Fingerprint recognition, try these solutions. " and it won't let me turn it back on. Click to set up your PIN again" or "Sorry something went wrong with face setup". After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Jun 18, 2025 · Windows Hello not available on domain issue has existed since Windows 10 Update 1607, so here's what to do to get this feature on the domain. Any tricks on fixing this? Jan 1, 2023 · Here's how to do it. com/fix-facial-recognition-not-workin When you attempt to configure your fingerprint reader, your computer might display a message stating, "This option is currently unavailable," prompting you to retry at a later time. Aug 4, 2024 · Hi all, Windows Hello Facial Recognition stopped working on my laptop about 2 weeks ago. " It happened suddenly, everything Is working fine with the… May 3, 2024 · I recently purchased a new laptop with Windows 11. Not that I need to do anything with my own sign option but I also saw that everything was "unavailable", "Something went wrong", and "Managed by organization" I'm an admin in our domain so I should defiantly have access Apr 22, 2025 · A "Sorry something went wrong with face setup" error occurs when using facial recognition to sign in. " Foll May 15, 2024 · If they didn't say in the purchase order, then you didn't pay for the extra option and you won't have windows hello face. May 14, 2024 · In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. This video will show how to fix Windows Hello Face login not working in Windows 11/10. I just didn't hop on the forum right off the get go and ask for help here. However, sometimes it might not work. Note that the below steps will not work for Microsoft account if you have enabled the Only allow Windows Hello sign-in for Microsoft account on this device option. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… Windows Hello face recognition is a cool feature in Windows 11 that lets you unlock your computer just by showing your face. May 29, 2020 · I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. On the lock screen, press any key to view the Sign-in screen. You can try the methods listed below When I go to Accounts > Sign-in options Facial recognition (Windows Hello) says 'This option is currently unavailable'. Same issue here. Sep 16, 2025 · After the restart make sure the Windows Hello Face optional feature is present by opening Settings > Apps > Optional features, search for Windows Hello Face and install it if missing. If you're still having a problem with Windows Hello facial recognition, see the following sections on How to improve Windows Hello face recognition and How to take another picture for Windows Hello facial recognition. Face recognition, fingerprint, or Personal Identification Number (PIN) fail to work. Reinstall the biometric driver You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. The option to set up Face Recognition is not available if the PC does not have an IR camera. So in order to using Face ID for your another local Windows account either you delete biometric date for current one or adding a different face. " If you're still having a problem with Windows Hello facial recognition, see the following sections on How to improve Windows Hello face recognition and How to take another picture for Windows Hello facial recognition. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Windows Hello Face Recognition does not work. Here are five ways to fix the problem! Sep 27, 2022 · Facial recognition not available on Windows Hello on your PC? Check out our detailed guide for step-by-step instructions on how to fix it. Fyi, i cant remove it, the button is… Hello guys, usually I am pretty good at troubleshooting this stuff, but right now I don't know how to proceed. Conclusion Windows Hello Facial recognition does not allow the same face /or Face ID to be used by different local Windows account. Jun 21, 2024 · I chose to do a fresh install of Windows 10 Pro on a new drive, however, I'm unable to setup Windows Hello so that I can log on with a PIN like I was able to do before. Something like this will specifically tell you that this model comes with the regular webcam and not the infrared camera. Mar 15, 2025 · My windows face recognition won't let me set it up. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. Windows Hello Face this Option is Currently Unavailable Windows 11For any issues, live connect with me: https://www. Delete the devices then autodetect them again. May 12, 2025 · Detailed instructions to fix the problem "Windows Hello PIN is currently unavailable" or grayed out in Windows 10/11. This solution also works Jul 11, 2023 · Many users encounter Windows Hello not working on Windows 11 build 22000. Apr 16, 2025 · Following the instruction to completed the setup. 🔗 Helpful Resources: Windows Support: https://support. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. May 22, 2025 · The following article provides information about a problem using Windows Hello to log in to your Latitude laptop running Windows 11 (24H2). I don’t know what the force update was, but it may have been Windows 11. Here is how to fix the Windows Hello cannot find Camera issue. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Hence, apply the following steps to resolve it quickly on your PC. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… Sep 28, 2025 · Windows 10 introduced a new feature, Windows Hello PIN, which provided better security clearance to users than conventional security techniques. It states, 'This option currently unavailable' and along with 'Something went wrong. Read it at https://www. There can be many reasons for the feature failing to work. Sep 4, 2025 · Now it doesn't let me change my pin nor face id, it says like "this option is currently unavailable" and below it says "Something went wrong, try again later". 239) is connected to a domain hosted on my local network. Something Went Wrong - Windows 11. However, you can log in using your account password. Apr 16, 2025 · Windows Hello, Microsoft's biometric authentication system, has recently encountered a significant glitch in Windows 11, leaving users unable to access their devices through facial recognition, fingerprint scanning, or PIN entry. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. In this video, we are going to learn how to fix Windows Hello not working on Windows 11. May 12, 2022 · Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again - YouTube Yesterday in one of the suggestions, the presenter had me go to C drive, Windows folder, then System32 folder, SystemProfiles folder, WinNioPlugins folder, Face Driver folder, right clik on Hello Face (setup information) Clik on Install. " I did notice that I can't… Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Jun 18, 2025 · If you’re seeing the Windows Hello face option unavailable error, check out how to fix the face option issue. Try again later". " You don't need to set the biometrics-related GPOs at all. technology/ for more guides and tech explainers, reviews, Oct 17, 2022 · If you see "This option is currently unavailable" when trying to set up Windows Hello Fingerprint in Windows 11, here's how to fix the issue. Windows Enrollment -> Windows Hello for Business -> not configured Device Configuration Profiles - Identity protection -> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Device configuration profile -> Settings May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). Sep 17, 2025 · Here’s how you can fix this Windows 11 security feature: How do I fix Windows Hello face recognition in Windows 11? 1. If you’re having problems signing in to your Surface using Windows Hello Facial recognition or Windows Hello Fingerprint recognition, try these solutions. A few solutions I've tried are: Updating the drivers, uninstalling and installing the drivers, starting the windows biometric service. The following article provides information about a problem using Windows Hello to log in to your Latitude laptop running Windows 11 (24H2). Make sure you have another way of logging in before trying this. The system shows the error message, “The option is currently unavailable,” and we are unable to proceed with the setup. In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even though when I was setting up my laptop I could use it. Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Oct 8, 2025 · Windows Hello can surprise you with different errors for different reasons, hence, we have covered the most common ones with the fixes. I tried updating all the drivers b Apr 11, 2025 · If your Windows Hello authentication stopped working after applying this update, here's how you can quickly resolve the issue: Method 1: Re-Enroll Windows Hello Authentication (Recommended) Step 1: Log into your Windows account using an alternative method, such as your Microsoft account password. Aug 13, 2024 · Can't setup or use Windows Hello due to the 'Something went wrong' error on your Windows 10 or 11 PC? Here's how to fix it. Still, similar to other Windows features, Windows Hello PIN may malfunction at times. " Aug 16, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Users may receive an error message during Oct 20, 2021 · Windows Hello Fingerprint-This Option Is Currently Unavailable. May 7, 2025 · Fingerprint, Facial Recognition and Pin using Window Hello coming up as "This option is unavaliable" and "Something went wrong. While trying to change the PIN, users have reported the issue of " Windows Hello PIN, this option is currently unavailable. Here are the solutions that you may try: May 3, 2023 · I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. When I expand the options it says 'Something went wrong. windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. Dec 29, 2017 · I bought a camera so that I could use face recognition on my desktop PC. This is commonly occur after system updates. Nov 21, 2024 · You’ve just powered on your Windows 11 machine, coffee in one hand, a to-do list that's ambitious at best, and BAM—hit with the cryptic message: “Something happened, and your PIN isn’t available. Jul 27, 2019 · I am having trouble trying to use Windows Hello. Aug 23, 2021 · Something went wrong. This also happens to my pin and I can't change or remove it. Nov 2, 2022 · My new company-owned laptop does not have the option to sign in using Windows Hello -- Fingerprint, Pin and Facial Recognition are all unavailable. ” This can be frustrating, but it is a very important security measure. I have tried several methods like Group Policy editor and troubleshooting but the problem still persists. We would like to show you a description here but the site won’t allow us. Aug 13, 2025 · Based on the description of your issue, the "This option currently unavailale" under the PIN (Windows Hello) settings, it seems that that recent Windows update might have caused a corruption in your Windows Hello or TPM (Trusted Platform Module) configuration. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. This guide Note: If you have never set up Windows Hello Face Recognition and the option to set up the feature does not display in Settings, make sure that your PC has an IR camera. Check out our website https://candid. Windows Hello and facial recognition can stop working, displaying a message - "This Option is Currently Unavailable". Try again later. How To Fix Windows Hello Fingerprint This Option is Currently Unavailable Something Went Wrong Try Again more Steps to Fix Windows Hello Fingerprint Error This option is currently Unavailable Something Went Wrong Try Again Later on Windows 10Step 1) Check Fingerprint Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. Under sign in options for the PIN it says "This option is currently unavailable - click to learn more; Something went wrong. Been trying to get this working correctly for months Hi All, i managed to fix the issue by enabling cloud Kerberos trust in my environment to fix. If you are unable to use Windows Hello features like facial and fingerprint recognition, you can easily fix Oct 26, 2021 · This tutorial is about how to fix windows hello face this option is currently unavailable we couldn't find a camera compatible with Windows Hello Face. Error Messages say: "This option is currently unavailable" "Something went wrong. You may get this message while setting up your Windows he. Apr 26, 2019 · No you're right, it was my mistake. You will be following this suggestion at your own risk. I've tried restarting, updating but it's not working. " Nov 26, 2020 · A message popped up in Settings for Windows Hello Face and Windows Hello Pin saying "This Option is currently unavailable" and "something went wrong". Apr 11, 2025 · "Sorry something went wrong with face setup" This anomaly stands out mainly when users perform a push-button reset or a "Reset this PC" operation (with the "Keep my Files" option selected). Jan 10, 2024 · Same - everything checks out but I'm receiving the "That option is temporarily unavailable" & "Something went wrong. Oct 17, 2023 · Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Windows Hello is a more personal, more secure way to get instant access to your Windows 11 devices using a PIN, facial recognition, or fingerprint. I have read, and done just about every step that has been suggested and none of them has fixed the problem. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and remo… May 12, 2025 · My face recognition stopped working all of a sudden, when I went to check in settings it said "Something went wrong. hows. tech/2023/06/how-to-fix-facial-recog Jun 5, 2025 · When i tried to remove the facial recognitions (i already registered it before when i buy it), it says "This option is currently unavailable", and "Something went wrong-- try again later". Jun 28, 2024 · This tutorial will show you how to remove the Windows Hello PIN sign-in option from your account in Windows 11. Jan 16, 2025 · While this method allows us to successfully join the domain and use the system, we encounter an issue when trying to set up Windows Hello features like PIN or Face ID for unlocking the device. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. Here's the solution. Jun 18, 2025 · Windows Hello Face: this option is currently unavailable can be an extremely annoying message, but running the camera troubleshooter can fix it. Aug 16, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Try again later" errors for Face, Fingerprint, and PIN. About a year ago, I updated my computer and lost the ability to use my fingerprint or facial recognition to log in. Try reinstalling the devices from Device Manager if you can pick them out of the list. 100. Jan 28, 2024 · I've had my Lenovo Yoga since about June 2020 and have been able to use Windows Hello to sign in. From my understanding of this part: "The default Windows Hello for Business enables users to enroll and use biometrics. The same thing with Windows Hello fingerprint recognition and PIN. microsoft. Jul 23, 2021 · Is your Windows Hello face camera broken after the latest Windows 11 release? It's a known issue, and there's a simple fix. It may be a hardware issue. Here i This video will show you how to fix Windows Hello not working in Windows 11. The computer password must be used to sign in. In this article we will cover how to fix an issue that may prevent users from setting up Windows Hello for Business (WHfB). Next, click on Sign-in options to view the available options. iu hx j6a ej60h xv6ago wks 7pmq8qqd 6jcee lsgnduaznp zt8q9o2e