Thunderbolt firmware update utility error. Apr 22, 2025 · Learn what to do when the Dell Thunderbolt Dock - WD22TB4 Dell Firmware Update Utility states "Error: Failed to get Dell Dock information" or USB ports do not work. A security advisory is a statement when a security vulnerability impacts a product, and a remedy is available for the vulnerability. This article is for HP computers with Thunderbolt 3. 0 Update the Thunderbolt 3 Firmware Connect a Thunderbolt device to the Intel® NUC. Mar 7, 2025 · This package contains the Intel Thunderbolt controller firmware update utility. Make sure your laptop is fully charged, no peripherals are connected, and then attempt the firmware update again. 02 version the "MST2" portion does not update. I first tried updating via Lenovo Vantage but saw no available update, the same with System Update. All other drivers, etc. Watch the GIF to see that in action. I bought a used Lenovo ThinkPad T480s which arrived yesterday. Does anyone know how to fix this? Th Jan 2, 2025 · Dell Dock WD19/WD22TB4 Firmware Update Utility (Version 01. Just took delivery of a new Dell Thunderbolt Dock 240W (TB16) to go with my XPS 13 9370 laptop (Win 10 Pro). The Thunderbolt firmware allows the operating system to access the Thunderbolt Controller. Aug 7, 2018 · Attempting to update to firmware v1. This update addresses the Dell Security Advisories (DSA). 80. What's More This package updates Thunderbolt firmware of the following device. I apply the update as you can see from the following screenshot: Then I shutdown windows (not disconnecting any power cable) and then power up again. I have tried both ports from the left side of my laptop without success. They will provide power, but no other functionality. 4. Follow the instructions in sections 1 and 2 carefully to ensure that the software is installed correctly. If you don´t use lenovo vantage after installing "N22" you will have problems with thunderbolt software programme. 04). This post from Partition Magic shows you how to install the Thunderbolt firmware update to solve the issue. I even tried running an older version of the controller and then I updated that one and tried again to no avail. Dec 27, 2020 · NOW you can install the latest Thunderbolt firmware from Lenovo, but DO NOT re-install Thunderbolt Software 17. When I run the installer again, I still reports the old firmware ve Thunderbolt Firmware Update Utility for Windows 11 (Version 21H2 or later), 10 (Version 1709 or later) - ThinkPad X13 Gen 1, T14s Gen 1 When i try to update with the files listed here (Either i install the driver or the firmware first) it only installs the driver and though i don't have any errors pop up when i install the firmware the Thunderbolt software indicates that my current NVM version is 17 and the Lenovo page says it has to be 20 or above This package contains the Intel Thunderbolt controller firmware update utility. Restart laptop, reinstall the Thunderbolt software, do not connect anything to the USB / Thunderbolt port. Learn what to do when the Dell Thunderbolt Dock - WD22TB4 Dell Firmware Update Utility states "Error: Failed to get Dell Dock information" or USB ports do not work. System update tells me those are the updates I need to install: Intel Management Engine Firmware - 10 . Aug 29, 2019 · I have a ThinkPad P52s with a Thunderbolt 3 Dock Gen 2. Download an MSI package To update your dock using downloadable MSI packages, go to Surface Thunderbolt™ 4 Dock Drivers and Firmware, select Thunderbolt Firmware Update Utility for Windows 11 (Version 21H2 or later) and 10 (Version 1709 or later) - ThinkPad T480s Try to check for updates from Vantage or download & install the driver-firmware update straight from Lenovo's website. - Fixed the issue where there is no audio when you use a USB headset during conference calls. 20 Any ideas? We would like to show you a description here but the site won’t allow us. We are using three of those between home and work because low price — got all of them used under 50eur/piece Up-to-date performance—Thunderbolt 3 has the same interface and speeds as TB4, where TB4 adds Aug 9, 2019 · Solution Lenovo recommends users immediately update the applicable systems with these Intel Driver and Firmware packages. The Thunderbolt driver is different from the software and the firmware. During the installation of that update, the computer freeze, then goes to black screen, fan at 100% and heat generating like it's a volcano. However, when I try to update the firmware on my dock to the 01. If needed, select the option to update the device. Dec 22, 2023 · This package contains the Intel Thunderbolt controller firmware update utility. Apr 28, 2023 · Get ready to bid farewell to frustrating issues, and hello to a seamless experience with your Lenovo Thunderbolt Dock. 1193. Dock Manager application says Latest Release: Firmware 3. One Aug 18, 2017 · Uninstall the Thunderbolt driver via the Control Panel >> Programs and Features then shut down the laptop, remove power lead wait 20 seconds. Apr 21, 2021 · Describe the bug While trying to update the Lenovo Thinkpad Thunderbolt 3 Dock (Gen 2) via fwupdmgr it failed with: ~ sudo fwupdmgr update Devices with no available firmware updates: • UEFI Devic Apr 21, 2023 · Describe the bug Trying to install T480 Thunderbolt controller update, but fwupd fails. Apr 19, 2025 · This article provides information about the WD19 series dock firmware update failing on systems with Windows 10 19H1 or higher. I downloaded update utility from dell for the TB16, but it doesn't open: "unable to get system information". 13, the operating system was swapped out to Windows. Hi, I just got a new x1 yoga Gen 8 and when updating the system thru Vantage this firmware update fails to install. Steps to Reproduce $ fwupdmgr get-upgrades Devices with no available firmware updates: • MZVLW256HEHP-000L7 • Jun 4, 2024 · Hi, I'm trying to update the firmware on my Thunderbolt 3 dock using SP96414. e Oct 17, 2017 · The next step is to run the Thunderbolt Firmware Update Program. If you have SupportAssist installed, I would suggest running the driver scan using that OR go to the Dell support site and have it scan for updates ‐ that should automatically line up prerequisites and install them in the right order. exe = latest) Thunderbolt Firmware Update Utility (n24th13w. 2 Date released 2023-03-08 Status alternates between May 3, 2018 · This package contains the Intel Thunderbolt 3 firmware update utility. 25. Go to Lenovo and download the Intel Thunderbolt Software (Version 17. Nothing at all to show that an update was in place, outside of the below. Please refer to the screenshots below, Anything else to try/suggest please? Would be highly appreciated. 00. Firmware was updated initially using linux (ubuntu 22. Jul 30, 2021 · This package contains the Dell Thunderbolt Dock TB16 firmware update utility. I apply the update as you can see from the following screenshot: Because to press "Update Firmware" didn't work, I tried ThunderboltUpdaterDevice. Start the Thunderbolt software. . Also tried unplugging all USB devices from the dock just in case there was a strange conflict/compatibility issue. May 20, 2020 · This package contains the firmware update for Dell Thunderbolt Dock TB16. I don't see any updates for this in Lenovo vantage or Lenovo systems update, which surprises me This package contains the Intel Thunderbolt controller firmware update utility. are up to date according to dell website/service tag and also with dell update utility. 8. Lenovo recommends the Driver Package (Intel Thunderbolt software) be installed first, followed by the Firmware Package (Intel Thunderbolt firmware) second. 1766) but the Dock NVM firmware update stills fails when running the Dell Firmware Update Utility | Dock tool. Thunderbolt Firmware Update Utility for Windows 11 (Version 21H2 or later), 10 (Version 1709 or later) - ThinkPad X13 Gen 1, T14s Gen 1 Solution Lenovo recommends users immediately update the applicable systems with these Intel Driver and Firmware packages. Cheers, Manu. Aug 7, 2018 · Hello. I have tb16 docking station but I just have Intel Macbook Pro and Windows desktop without thunderbolt 3 port… I want to use tb16 with macbook but I heard that the firmware update is required Is there any way to update it without dell pc? Oct 7, 2025 · [NUC] Firmware Updates Available for Thunderbolt™ on NUC Products Thunderbolt firmware download links NUC Model Thunderbolt™ Firmware Version/ Download Link NUC10ixFN Version 62 NUC9ixQN & NUC9v7QNX, NUC9vXQNX Version 60 NUC8ixPN & NUC8vxPN Version 60 NUC7i5BN, NUC7i7BN & NUC8ixBE Version 46 2. Down below is says Failed to install Lenovo MCU Firmware - 10 (21h2 or later)/ 11 (21h2 or later) Product number: 21HQCTO1WW BIOS version: N3XET45W 1. This issue occurs when the system is connected to the Dell Dock WD19, WD22, and HD22Q. This article is for Lenovo computers with Thunderbolt 3. Updating the firmware of the dock shows Can't read Thunderbold controller version, Will skip Thunderbold firmware update! The title of this Oct 16, 2019 · This package contains the firmware update for the Intel Thunderbolt 3. Apr 24, 2025 · Dell Dual Charge Dock HD22Q, Dell Dock WD19, and Dell Thunderbolt Dock - WD22TB4 cannot use LAN port and Dell Firmware Utility (DFU) cannot upgrade the dock. Dec 23, 2020 · Synopsis – If your Thunderbolt 3 driver or utility version types are mismatched within a Windows host system, you may receive an error message stating, “A Download the latest drivers, firmware, and software for your HP ENVY 5665 e-All-in-One Printer. After this I run the Package Updater and it patched the rest of the devices from the dock. The process stopped because it failed to detect Thunderbolt controller - 8188665 Jul 9, 2019 · Now the Thunderbolt Firmware Update Tool was able detect the controller too and read the fw version and start the update. Jan 17, 2019 · I believe the TB16 firmware update routine actually runs as part of a system reboot during initial startup, sort of like a system BIOS update, as opposed to running purely from within Windows, so if your system firmware doesn't support that boot-time Thunderbolt dock firmware update capability, it's possible that you simply can't run this How to install and update the Thunderbolt controller driver and the Thunderbolt firmware using Dell Command | Update on Dell computers. I clicked yes and closed all applications but unfortunately was greeted with no UI, progress bar or scrolling status information. exe released on Jan 4th). I followed all the instructions but I got stuck in another problem and now I don’t know what to do. That is where i run into issues. Jun 16, 2018 · I agree that first updating (in this order) your system BIOS/firmware, system Thunderbolt software/driver, and system Thunderbolt 3 controller firmware before reattempting the dock firmware update would be a good idea. Thunderbolt (TM) Controller - 15BF Apr 26, 2012 · This package contains the Intel Thunderbolt 3 Firmware update. Sep 4, 2024 · Think-pad thunderbolt 4 dock (4OBO) . Can anyone give me direction on how to get the MST2 to update properly? Oct 12, 2023 · However, during the process, I was met with an error code: 0x80070643 - Fatal error during installation, I then proceeded to see if I could update the firmware on my eGPU, this resulted in the following error: "Error: 01208 Thunderbolt (TM) service doesn't exist" suggesting that the Thunderbolt service does not exist or wasn't found. 20. Note For Intel NUC Kits NUC8i7HNK, NUC8i7HVK, NUC7i5BNx, NUC7i7BNx, if you don’t have a Thunderbolt device, you can still run this update tool. 550 from Lenovo. Jun 17, 2024 · [NUC] Firmware Updates Available for Thunderbolt™ on NUC Products Last Update : 2024/06/17 15:53 This thread seems like the best place for my issue. 1 64-bit and Windows 10 64-bit. e. That may resolve the issue you are having. 被我发现一个 thunderbolt firmware 的独立安装器（intel自家nuc电脑的配套固件更新包，如链接失效，可以自行百度Thunderbolt-3-Firmware-Update-Tool下载）： Jan 3, 2019 · This package contains the firmware update for the Dell Thunderbolt Dock TB16 Firmware Update Utility. However, after the firmware was updated to 10. Because to press "Update Firmware" didn't work, I tried - 9088501 I found out that all of these computer try to install a firmware update for Intel Thunderbolt 3. The dock firmware update package contains utility and firmware for updating the dock components. CMD. Expand Firmware Update to view the currently installed firmware and see whether it is up to date. Description Thunderbolt Firmware Update Utility for Windows (Version 1709 or later) - ThinkPad X1 Carbon 7th Gen, X1 Yoga 4th Gen Learn what to do when the Dell Thunderbolt Dock - WD22TB4 Dell Firmware Update Utility states "Error: Failed to get Dell Dock information" or USB ports do not work. My device is XPS 9500 (latest BIOS 1. Make sure to DISABLE automatic updates in Lenovo System Update & Lenovo Vantage to prevent this from re-occurring. When you trigger the update for the driver, you will see it go through various stages before getting stuck in an update loop with the message below showing several times within the logs for the update progress. Install the TB3 controller driver using the . Jun 23, 2020 · I'm getting the same Error: Reading ASMedia USB 3. Sometimes, the firmware update doesn’t complete successfully, so re-running the utility can resolve the issue. 44, 01. The Thunderbolt firmware allows operating system to access the Thunderbolt Controller. Run the flash program to update the firmware, wait for Mar 10, 2025 · This package contains the Intel Thunderbolt controller firmware update utility. Dock works fine except USB ports don't work. Turned out it needed a specific firmware update to the Realtek NIC which resolved the issue. But it fails to update the firmware, specifically the "dock NVM". 41. Jan 10, 2019 · Hi, I'm trying to update the firmware on my Thunderbolt 3 dock using SP91361. 0, A11) but it did not help and I was not able to find any Thunderbolt firmware update compatible with my System on both DELL and Intel support websites. Then, follow the instructions in section 3 to Dec 17, 2024 · If that doesn’t help, you can re-flash the firmware. It may be a good plan to update all of the chipset drivers for Windows 11 build 23H2 from the HP driver download web document. Both update packages (Driver and Firmware) must be installed. Additionally, i can't install Thunderbolt Management application for my XPS, it just gives me a failure. I was prompted to update the firmware of my dock (a 40AN Thunderbolt 3 Dock). 0) running Windows 11 Pro 23H2. Hi everyone, please I need some help help. Dec 14, 2018 · BTW: After the firmware update completed successfully and the reboot happened, I still had to uninstall, reboot and then reinstall the Intel Thunderbolt 3 drivers for my model (downloaded from my MSI model's download page) before my Thunderbolt 3 device was recognized. 0. EXE) for Windows 10 (21H2 Build 19044. Jun 12, 2024 · If your Thunderbolt firmware is outdated, you may encounter various issues on your Windows PC using external devices. May 30, 2025 · How to install and update the Thunderbolt controller driver and the Thunderbolt firmware using Dell Command | Update on Dell computers. - Fixed the issue where the firmware update through the Dell Dock firmware update utility fails. Firmware and flashing instructions for the (now) affordable TB16 to fix some major issues. exe -u and get this picture: C:\\SWSetup\\Dock SP96414\\HPEliteT3DockFW\\ Thunderbolt Firmware Update Utility for Windows 11 (Version 21H2 or later), 10 (Version 1709 or later) - ThinkPad X1 Carbon gen 6 (Types: 20KH, 20KG) Oct 13, 2021 · Solved: I tried to update Thunderbolt Dock G2 firmware with SP111940 package. It is recommended that you update the Thunderbolt driver before installing this firmware update. The update program tells me i need to update the controller driver but the controller driver is already up to date. 0 i. Oct 2, 2021 · There are seemingly two missing Thunderbolt updates for the X1 Carbon Gen 6 and it looks like the Thunderbird controller has not recieved updates on Linux since version 43 for whatever reason. Attempting to upgrade the firmware, in Windows, results in the following error: "MCU check mode response timeout". What are my options at this stage? Is there any option to force the update? Afaik the battery isn't removable in this model. I have installed latest Thunderbolt driver (1. I Apr 16, 2025 · This article provides information about an error encountered when updating the firmware on the Dell Thunderbolt Dock WD22TB4. There are up to nine software components that must be installed depending on the model of the Docking Station. This utility is using a command line tool, which you can run yourself to update each component. As title states, currently trying to update the Thunderbolt FW on my X1 Carbon 20QDCTO1WW, with the battery at 9%, plugged in, not charging, now all the way down to 6%. exe file that starts with "N22" and then install the same controller driver using lenovo vantage both. Feb 7, 2012 · Other than that, the procedure is mostly the same for all scenarios, but it is very important to realize if these 2 items as it changes where you execute the commands from, and what bin file you need to install to your thunderbolt firmware. I am on Windows 11 and the update utility is only available for Windows 10. 33) fwupdmgr version: I saw somewhere that updating the firmware on the TB16 should resolve this issue and was very happy to hear that. 28) But I get this error, despite the dock being connected and actively charging the computer: Nov 21, 2021 · Hi, I'm trying to update the firmware on my Thunderbolt 3 dock using SP91361. We recently were shipped a large batch of Dell WD22TB4 docks (Thunderbolt) and on the first one I deployed I had an issue with the builtin NIC not working. 30. x = n22ta14w. It’s also worth checking the Thunderbolt settings in BIOS. I tried to update the drivers and firmware using the official Lenovo website. Aug 9, 2019 · This article shows you how to keep your ThinkPad laptop up-to-date with critical Intel Thunderbolt software and firmware updates Oct 2, 2022 · Thanks for the quick reply. Jan 20, 2021 · Hello. Remove any devices connected to the USB / Thunderbolt port. Jun 12, 2024 · This post lists some Thunderbolt firmware update errors and offers you 5 ways to solve the Thunderbolt firmware update failed issue. exe = 1. exe = latest) and Thunderbolt Firmware Update Utility (n24th13w. Aug 17, 2022 · Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. We would like to show you a description here but the site won’t allow us. an older version) Turn on Flight mode to prevent Windows updating Mar 1, 2024 · This package contains the Intel Thunderbolt firmware update. May 22, 2025 · Most problems when using a USB-C or Thunderbolt Docking Station can be solved by installing the latest BIOS, firmware, and drivers. This is HP’s official website to download the correct drivers free of cost for Windows and Mac. It downloads and the PC restarted but when I go back into vantage it tells me an update is ready and it's the same one. Does anyone know about this? Dec 29, 2015 · This package provides Intel ThunderBolt Firmware Update Utility for Alienware 15 R2 ,13 R2 and 17 R3 that are running the following Windows Operating Systems: Windows 8. From the choice of connected accessories at the bottom of the app, select Surface Thunderbolt™ 4 Dock. I updated all the required drivers on the laptop, and I updated to the new BIOS In System Devices I don’t have a Thunderbolt driver. 68. Aug 9, 2019 · This article shows you how to keep your ThinkPad laptop up-to-date with critical Intel Thunderbolt software and firmware updates Jan 5, 2024 · I just downloaded the newest firmware updater for my WD19TB dock (file DellDockFirmwarePackage_WD19_WD22_Series_HD22_01. Double-click FwUpdateTool. I'd expect the standard firmware utility to be brought up when running Here's what I did to get it working for me: BIOS assist mode was disabled (original default setting) Go to Lenovo and download the Intel Thunderbolt Software (Version 17. Using dell firmware update utility, you can enable logging and see what's going on. 0_A11. Every time I try to update it I Apr 9, 2023 · BIOS assist mode was disabled (original default setting) Go to Lenovo and download: Intel Thunderbolt Software (Version 17. Oct 7, 2025 · [NUC] Troubleshooting Thunderbolt™ Issues on NUC If you see Thunderbolt™ related issues on your NUC, refer to the table below for troubleshooting tips and useful information. May 3, 2022 · Hi mate, I've done everything you said, installed the specific driver version (Intel-Thunderbolt-Controller-Driver_TBTC0_WIN_1. Mar 22, 2021 · Hi there, I have a Latitude 7490 that is on the latest BIOS version, and all the updates are applied through SupportAssist except for the Intel Thunderbolt Firmware. I ran into a solution in Lenovo Support Critical Intel Thunderbolt Software and Firmware Updates - ThinkPad and it looked like the exact problem I have and the perfect solution to it. This package updates the software for Thunderbolt firmware for Thunderbolt Controller - 15BF. Mar 20, 2023 · ThinkPad Thunderbolt 4 Dock [Lenovo 40B0] Lenovo Thinbkpad T14s Gen3 Intel (latest available FW 0. Sep 30, 2024 · The Raptor Lake chipset does not have a Thunderbolt controller driver requirement because it is supplied by the operating system. Nov 19, 2021 · Greetings I have an XPS 9550 (all software is up to date) and a Dell TB16 dock. This occurs after disabling the Enabled External USB Port or enable Type-C dock LAN in the BIOS. 0 Host Controller Firmware failed All I did was try to update the TB16 firmware. It repeatedly fails. 1. If the firmware update fails, or if the Thunderbolt software doesn't show anything past driver version, go to the BIOS and enable the Thunderbolt port - when it's disabled the firmware update will fail. Jul 4, 2022 · This package contains the firmware update for Dell Dock WD19 series and WD22TB4. I enter the BIOS password, it starts and says 100% down, but then "Firmware update failed" with details "Internal Error: Arguments". exe to start the program. A hyperlink to the web document is below This article shows you how to keep your ThinkPad laptop up-to-date with critical Intel Thunderbolt software and firmware updates I've read that there is / used to be a Thunderbolt Firmware error that could permanently damage the Thunderbolt ports. an older version) Solution Lenovo recommends users immediately update the applicable systems with these Intel Driver and Firmware packages. exe = latest) and Lenovo Power Management Driver (n3aku12w. I have been trying for hours to update the thunderbolt firmware, given what I have read here about the bug that ruins the thunderbolt and charging ports over time if the firmware is not updated. I have two issues: Firmware update for DELL TB16 failed using Dell Firmware Update Utility. 6 (latest) on a Precision 7530 running latest available BIOS, Thunderbolt & dock drivers. 7hx nah4 jucvru jstd updck gvwk sbv1pyyr jptcm3x7 wyq q3