Outlook synchronizing inbox stuck. How Do I Stop Outlook From Synchronizing Inbox? In this video, we’ll guide you through the process of managing inbox synchronization in Microsoft Outlook. The old laptop/Outlook still works fine When I look at synchronisation status it's stuck on "synchronizing hierarchy" (loosely translated), I let it sit but it still was stuck an hour later I used scanpst on the new . more Jul 27, 2023 · Within Microsoft Outlook, it is not uncommon to encounter at least one issue throughout the time in which you use the application. net IMAP mailbox. On the… Oct 2, 2024 · Discover common reasons why your Outlook Inbox might not be updating with new emails and learn practical solutions to fix the issue. I just aborted the task and the transmission finished. Nov 22, 2021 · Outlook 2013 or 2016 is not updating inbox. Click on Change and ensure the server and port settings are correct ^. Having many folders with many messages in Microsoft Outlook, especially if they have attachments, can be slow. Jun 26, 2023 · At the bottom there's a bar that says 'synchronizing inbox' - I've tried the IMAP settings to unsubscribe from the folders and also tried unchecking the microsoft cloud setting but still nothing. Customer: My Microsoft Outlook is has a very slow "Synchronizing Inbox" message. Yet, even with its robust architecture, users sometimes encounter synchronization issues—most notably, it’s not uncommon to see Outlook stuck on “Updating Inbox” after importing data files. General | Mail | Calendar | Contacts | Other issues Jul 29, 2024 · Outlook has a hard limit of 50GB per OST, decrease the period of e-mails that get cached, delete the cache, and re-run the sync. Jun 17, 2025 · Troubleshoot and resolve issues with Outlook mail folders not updating properly when using Cached Exchange Mode. I've had problems with this in the past but usually… Aug 5, 2025 · If Outlook is stuck on updating Inbox or is not updating Inbox, and you are not receiving new emails, follow the solutions mentioned in this post to resolve the issue. You can furthermore sweep unwanted email from your inbox or archive folders. Consistent automated sync ensures your Outlook inbox, calendar, and other data stays up to date on desktop, web, and mobile for seamless productivity wherever you access Outlook. We use Dreamhost with imap to outlook. Gets to about 3/15/25 and then goes back and erases everything and starts reloading again. Symptoms include the inbox flashing rapidly, old unsent emails reappearing, and the sync progress bar never completing. You can re-sync Gmail, Google Contacts, Calendar, and other data. This action does not affect Inbox. Based on your description, it looks like you have already added the "AllowLOGOUTWithoutOK" reg entry which provides some relief. Luckily, there are several fixes you can try to restore Outlook synchronization and get your inbox Sep 3, 2024 · If Outlook is stuck on Updating this folder in Shared mailbox on your Windows 11/10 PC, create a new profile or delete corruption from existing profile using this registry hack. It also mentions an OST to PST converter tool that can recover mailbox items from orphaned or inaccessible OST file. Oct 12, 2019 · Gmail IMAP stuck on “Synchronizing Inbox” Folks, most of my blogs have a long-detailed list of “how to fix” an issue. It found errors and fixed them Still no sync If I disable Exchange Cached Mode the missing e-mails are shown immediately Jun 22, 2024 · In the Email tab, choose the email account with synchronization issues. Having problems in that outlook seems to be stuck on synchronizing folders. On windows PC, I have clicked on "Update Folder" and "Show Progress". Double click on the email account you want to change. For example, it seems to get stuck 'synchronizing trash. Win11 pro. For example, you may see the following text in the status bar when your Inbox folder is being synchronized with Exchange. However, all my email on the outlook on web online version and mobile apps is present. I have unsubscribed all the folders to cut down on processing effort, but it still happens with only inbox. 99 GB - Outlook | Microsoft Learn This article mentions: If you then allow the synchronization process to fully synchronize the folder, the status bar may eventually indicate the following text. Earlier versions are similar. 99 GB If the status bar indicates a value less than 3. There are 2 folders, Inbox and a 'save emails here' folder. This will show you your account list. What is a solution to this problem? I run the exact same version on my laptop with no issues. On the right side of the send/receive groups window click on the Edit button. IMAP set up The IMAP folder is pretty big 10Gb probably. This can happen if you do not set your main sync folder to inbox and once you do thi Hi Guys! In this video we will see how to fix Microsoft outlook always stuck on synchronizing and have to make end task from task manager to get new emails. ost/. This didn't fix the "Sent" folder. The guide covers the classic desktop version, the new Outlook app, and Outlook on the web. Feb 26, 2023 · After all steps are finished, reboot your Microsoft Outlook and check whether the issue of Outlook stuck synchronising subscribed folders is fixed. Check your Outbox emails. exe). Despite their differences, many users integrate them to maximize productivity. Wait a few minutes and then relaunch Outlook. If you force a folder update, it gets If you're using Google Workspace Sync for Microsoft Outlook (GWSMO) and you notice problems with your data in Outlook, such as missing email messages or calendar events, try repairing your local profile by synchronizing again. The issue that you have reported is a common issue with Outlook when configured as IMAP, to speed up the synchronization time for subscribed IMAP folders in Microsoft Outlook: Go to to Send/Receive, then Send/receive groups, and define send/receive. Jun 12, 2025 · I understand that your Outlook mailbox is stuck in an endless syncing loop across multiple devices on the same network. From menu bar explore Tools tab and hit on Options. But then, it displays "Synchronizing Inbox". Close Outlook and all associated processes. This blog focuses on the solutions to resolve the synchronization issues in Outlook. Many times, per day, Outlook will become stuck Synchronizing folders with my ATT. You can try changing the incoming mail items to see if you can synchronize with Gmail: Open Outlook, Send/Receive - Define Send/Receive Groups - Double click on “All What Does It Mean When Outlook Says Synchronizing Subscribed Folders? In this informative video, we will clarify the meaning behind the message "Synchronizing Subscribed Folders" that appears in Oct 25, 2022 · Help Center Community Gmail ©2025 Google Privacy Policy Terms of Service Community Policy Community Overview Program Policies Enable Dark Mode Jun 26, 2023 · At the bottom there's a bar that says 'synchronizing inbox' - I've tried the IMAP settings to unsubscribe from the folders and also tried unchecking the microsoft cloud setting but still nothing. Searching now works. Jun 20, 2024 · Outlook sync issues cause emails to be stuck in the Outbox and undeliverable mail items Jun 29, 2022 · Hi Guys I have been using Gmail through Outlook 365 for quite some time, however until recently (last few weeks) I have been experiencing issues when synchronizing subscribed folders, which sometimes results in delay in receiving emails and sending out (occasionally it gets stuck in outbox and sending out repeatedly). Just installed a new workstation and the user is not receiving emails. Help! Sep 6, 2024 · If Outlook is stuck on synchronizing subscribed folders in Windows 11/10, create a new profile and Data file to fix it. Hi all I am using MS 365 outlook, updated. ost file. Dec 29, 2023 · Each time I open eM Client it’s taking forever to start using it - and let it end its syncing with my Outlook-email address. Apr 10, 2014 Most of the time Outlook If Outlook is not sending only some Outbox emails, make sure you don’t have the habit to preview / open / click on Outbox emails: your Outbox emails should be unread (marked with bold & italic) otherwise Outlook will not send the email and it will be stuck in your Outbox folder. Jun 21, 2024 · Good day. Mar 4, 2024 · As soon as I open Outlook for Windows, messages are downloaded as usual. In outlook, stop synchronizing your outlook folders. Now click on Mail Setup tab to open send and receive options. In We would like to show you a description here but the site won’t allow us. Start by repairing the Outlook data file using the Inbox Repair Tool (scanpst. Oct 25, 2023 · How to Fix Outlook Stuck Synchronizing Subscribed Folders? In this part, we will show you how to fix the issue that Outlook cannot synchronize subscribed folders. There are 3 ways that I’ve found so far that force the app to sync and those are: Shift+F9 to “Update Folder” (or click the button under Send/Receive) Jan 21, 2025 · Outlook and Gmail are two distinct platforms, each offering unique features. In such cases, users can neither send nor receive emails, leading to the Outlook being stuck at updating the Inbox and Outbox folders May 14, 2023 · If Outlook isn't syncing emails, ensure your internet connection is working, turn off the app's offline mode, manually sync your email folders, change your email sorting order so the newest emails are at the top, repair your email account or Outlook itself, unblock the email sender, clear your Outlook cache, or update Outlook. After the initial load, which for some reason is handled as if Outlook was a new install, it updated the inbox (3. At the bottom there's a bar that says 'synchronizing inbox' - I've tried the IMAP settings to unsubscribe from the folders and also tried unchecking the microsoft cloud setting but… With Outlook Start, the progress bar "Transmission" remains still, in the detail view it is stuck with the subscribed folders synchronization. Updating Inbox 3. 9K subscribers Subscribe Sep 6, 2024 · With the proper triage and troubleshooting, you can get Outlook synchronization working properly again across all linked devices. I have unchecked 'get email count' *not quite sure of the exact name my office has 3 of these accounts and 2 of the emails are managed pretty well To create room in your inbox, try draining your rubbish folder by right-clicking Rubbish Email Empty folder. This video is a bit old and Gmail has changed a bit, so I hope this is still helpful!! If these tips don't help, please contact me Lisa@. Why Is My Outlook Stuck On Synchronizing Subscribed Folders? In this video, we will address a common issue that many Outlook users face: the "synchronizing subscribed folders" message. It takes forever to send emails and it seems to be constantly synching. Tried lookonh for hints online but so far am lost. Mop lets you immediately delete all inbound e-mail from a particular sender, maintain only the most recent information from that sénder, or delete email from that sender that's older than 10 days. Aug 27, 2024 · Hi All, I hope everything is going well on your side of the world. Apr 24, 2012 I’m using an Exchange account and upon opening Outlook it says “Updating this folder”. Subscribe to Digital Navigator to get more solutio Apr 20, 2024 · Hello Luca_71, Good day! Thank you for reaching out. How to Fix Microsoft Outlook Not Syncing | How To Fix Outlook Inbox Not Updating Automatically Positive Energy 15. Following these workarounds, you can work out the problems and get your mail inbox working again. 99 GB and you either switch away to Dec 18, 2023 · If you want to keep folders in Outlook but not have Outlook check them every time, go to Send/Receive settings (Ctrl+Alt+S) , click Edit then change the IMAP account settings to only sync the inbox - not subscribed folders. " Nov 21, 2020 · Outlook gets stuck synchronizing folders due to many reasons, that include send/receive interval too short, a message is stuck, and so on. I understand that you are experiencing Gmail synchronization issues in Outlook, and it is causing you problems, I understand how you feel. ' Or if I send an email, it gets stuck 'synchronizing sent' items. If you've Outlook Synchronizing Inbox Stuck: Troubleshooting Email Download Issues Outlook stuck on synchronizing inbox and failure to download new emails are common issues. Jun 9, 2013 · 7/14/2013 - Sun the issue has been resolved on its own Tee C 🇦🇺 12/10/2023 - Sun Status bar has an upper limit of 3. Dec 6, 2023 · Struggling with Outlook Stuck on Synchronizing Subscribed Folders? We’ll help you resolve this issue with quick, easy to follow solutions. Under Received mail items check the option “Use the custom behavior defined below”. Are you facing difficulties in conducting Gmail and Outlook synchronization? Or, do you face the “Outlook 365 not syncing with Gmail” issue? You may experience difficulties synchronizing some or all data. Jan 16, 2025 · Learn methods to fix IMAP sync issues in Outlook 2021,2019, 2016, and 2013 and restore your missing email items using an OST to PST Converter tool. Click on "Send/Receive Groups" and select "Define Send/Receive Groups. May 15, 2025 · Can't get outlook to stop synchronizing my inbox. Way 1. I can send emails no problem, and very occasionally a burst of new emails shows up, but for the most part Outlook gets stuck in "Syncing Inbox" or "Syncing subscribed folders" May 4, 2020 · The Problem: Outlook hangs on “Synchronizing Subscribed Folders” The Fix: Go to to Send/Receive, then Send/receive groups, and Define Send/Receive Groups. The instructions below are for Outlook 2010. Hitting “Send/Receive All Folders” does not sync new emails with outlook. Apr 4, 2023 · From my experience outlook always cause some trouble , i have worked with companies which uses gmail and the one which uses outlook i never had to stop doing my work due to a gmail issue or outage but seen many people stuck with outlook issues and unable to work,it is true that outlook have some extra features but for convenience and uninterrupted service gmail is the best. This will show you the account settings. If it is lower than 50 GB, you may have too many sync issues in which case you must delete the cache and re-run the sync, you can clear sync issues and test before deleting the cache. This problem can happen in both the classic and new Outlook versions. I have many blogs almost about how my Outlook tips can help you fix an issue on your own. I need help speeding this process up to allow my Outlook to run more effectively on my computer. Jan 2, 2022 · When your company can utilize Microsoft products such as Outlook but also choose to use Gmail, there is no better option than to sync both. Oct 8, 2023 · Outlook emails may not appear in your inbox due to filtering settings, a full inbox, email forwarding rules, or synchronization issues. Select a Outlook inbox not updating? Follow this step-by-step guide to fix sync errors and recover emails using EdbMails OST to PST Converter when standard fixes fail. I am using outlook 365 on windows 10. Then navigate to File > Account Jun 25, 2025 · The synchronization issues could result from a corrupted . I see that 0 of 1 task have… Jul 13, 2025 · Outlook folders synching is getting stuck again when accessing email. Now Oct 13, 2024 · Outlook synchronization stuck on "updating inbox" after importing a pst file which also stops new emails from being received in outlook app, but they're received in web. We have tried setting up a new Outlook profile along with fresh . I have also tried doing Send / Receive - Update Folder but this gets stuck on Synchronizing Hierarchy and does nothing. Besides that, you So, following these solutions to fix the slow Outlook IMAP folder synchronization issues on your Outlook client. At the end hit on OK to apply Aug 21, 2025 · If you notice Outlook not updating inbox or failing to show new emails, follow the steps below to fix it fast. com Aug 10, 2024 · Is Microsoft Outlook stuck on updating your inbox on Windows? Here are some troubleshooting tips that will help fix the issue. I hope this information helps. Thankfully, there are a couple of means by which you can solve the issue. 99 GB when a folder is being updated. ), Exchange ActiveSync provides real-time synchronization, reflecting changes made on the server almost instantaneously. Dec 5, 2024 · Most notably it regards the "Sent" folder. When Outlook is stuck synchronizing, first check your internet connection and restart the app. Select your account, click on account settings and account settings again. If you force a folder update, it gets stuck on 'synchronizing hierarchy' and does not proceed. Why is that? Can I somewhere just say it only needs to sync the lastest changes? Customer: My Microsoft Outlook is has a very slow "Synchronizing Inbox" message. Nov 19, 2019 After the initial load, which for some reason is handled as if Outlook was a new install, it updated the inbox (3. Not able to synchronize your emails in Outlook? Here's a step-by-step guide to resolve the Outlook not syncing error in Windows 10/11 by using various methods. Never completes. However, Outlook cannot update the mail items to or from the mailbox server when synchronization fails. Then when I deletean email. Discusses methods to troubleshoot this issue. I haven’t changed anything in like 99% of the folders, but yet it keeps going & going for at least 3-5 minutes each time. Jun 25, 2025 · Provides guidance for issues when you synchronize an Exchange Server mailbox with an Offline Outlook Data File. Sometimes Outlook is stuck updating inbox or doesn’t refresh automatically, which can block important messages. Now hit on Send/Receive button and deselect “ perform automatic send/receive when exiting ”. Outlook not syncing emails, calendar, or contacts? This step-by-step fix includes how to resolve it and when to use EdbMails to recover your data. If your Outlook client is showing the same symptoms, you have to manually address the issue. Nov 19, 2019 Outlook Stuck On Synchronizing Inbox. Check your filters, inbox capacity, and rules to resolve the problem. Aug 17, 2023 · RDS users decided they needed Outlook search function so we used GPO to enable Cached Exchange Mode in Outlook. Uncheck the “Get folder unread count for subscribed folders”. I've had problems with this in the past but usually… Nov 19, 2019 · Outlook problem: I have Office Home & Business 2016 running with Windows 10. One of those issues is when Outlook gets stuck on synchronising subscribed folders, and if that is the problem that you have recently encountered, then that’s probably why you’re here. Updating Inbox (1 B). Outlook will show as connected to Exchange but is not receiving any new email. While IMAP syncs specific folders (like Inbox, Sent Items, etc. Open Microsoft Outlook. The only way to get new Nov 25, 2015 · Hi all, I have a client that I just upgrade from 8. I’m reaching out about an ongoing issue with a user’s Outlook 2016, which is configured with IMAP to access, send, and receive emails for her Gmail account. 1 to 10, and now Outlook 2010 refused to cooperate. Now, here is the tutorial. It is random in occurrence and I'm not sure what is driving it. I've had problems with this in the past but usually… When you synchronize your Exchange mailbox to an Offline Folder file (. Oct 13, 2024 · Outlook synchronization stuck on "updating inbox" after importing a pst file which also stops new emails from being received in outlook app, but they're received in web. If you have a large mailbox or multiple folders, please try to uncheck the option to Get folder unread count for subscribed Sep 8, 2025 · One of the most annoying errors that you can have in MS Outlook is the one regarding the email inbox stuck on the updating sign. However, synchronizing Outlook with Gmail can be challenging due to issues like incorrect settings, outdated apps, or two-factor authentication hurdles. May 11, 2025 · Outlook uses different protocols like IMAP (Internet Message Access Protocol) and Exchange ActiveSync to synchronize folders. What is a solution to this problem? When Outlook 365 gets stuck synchronizing the inbox, it may be due to corrupted OST files or large mailbox size. When trying to close it off, it keeps runing… Sep 19, 2025 · Outlook messages can take a long time to sync the emails you have received in your mailbox if something is wrong with the IMAP settings. ost), the Outlook status bar never shows higher than 3. I'm stuck at synchronizing inbox and around 3/4 of Send/Receive. . In Jul 9, 2023 · If your Inbox folder in the Outlook client has stopped updating or syncing while the other folders are functioning normally, there are a few steps you can try to troubleshoot and resolve the issue: Check the Sync Settings: Go to the Send/Receive tab in the Outlook ribbon. Help! May 15, 2025 · Can't get outlook to stop synchronizing my inbox. It is sitting at 49,743,688KB. The 'synchronizing' status bar doesn't go away. Understanding how to control this If those fail, try step, 3, to remove large folders from your sync. More suggestions here. Sep 6, 2023 · However, one of the emails refuse to synchronize on ONE (win11, new laptop) of the computers, getting stuck doing that, despite the fact it does sync on others and all other emails do sync on that computer. Re-Add the IMAP Account In order to fix the issue of Outlook synchronizing subscribed folders, you can choose to re-add the IMAP account. Here’s a breakdown of the situation: Background: Reason for Using Outlook: The user utilizes Outlook instead of Gmail to work with Pastel. This issue is because Microsoft Outlook downloads all messages every time including attachments versus a normal email IMAP application where only headers are synced to present crucial. How To Fix Outlook Sync Issues (2025) Simple TutorialI hope this complete step-by-step tutorial helped you. Why is that? Can I somewhere just say it only needs to sync the lastest changes? Outlook Stuck On Synchronizing Inbox Open Microsoft Outlook and allow to load complete files once. 99 gigs which seems to be a popular number for M$ to use regardless of inbox size) and then just hangs, stating that it's still updating. pst file. When I click details in send/receive it says 6 minutes remaining but it's been stuck there for 2 hours. ^ Create an Outlook profile - Microsoft Support Restart and Update Outlook: Restart the Outlook application. Jun 5, 2021 · In this video I will show you how to Fix IMAP Syncing issues with inbox. See full list on thegeekpage. No features are available any further, there are no new message for instance. Outlook Stuck Synchronizing Inbox On Windows 10 When you have a message stuck in the Outbox, Outlook could end up trying to send that message until it succeeds. Step 1 - Root Your Inbox Click on File. Mar 18, 2025 · The changes made in Outlook are stored in the OST file and synchronized frequently with the mailbox server. I understand that you are having an issue where Outlook hangs on syncing IMAP folders. In Outlook itself, the status is Updating Inbox but its not doing anything - it's hanging. Jun 20, 2024 · Outlook sync issues cause emails to be stuck in the Outbox and undeliverable mail items Apr 7, 2025 · Summary: The synchronization issues in Outlook can result in delay in sending or receiving emails, outdated calendar items, and other problems. Un-Check the Send Immediately when Connected check-box. Current Issue: Outlook Nov 1, 2024 · Dear spl1nternet, Thanks for using Microsoft products and posting in the community. Since it gets stuck on synchronizing folders, emails that i try to send remain… Jun 25, 2025 · Microsoft Outlook remains a dominant enterprise email platform, powering millions of users globally. When I start Outlook the send/receive function doesn't seem to complete, although it does download my emails. Only problem is every time a user signs on and launches Outlook it behaves as though it is resyncing from O365. During "Send/Receive" Outlook hangs up on subscribing to folders and this action takes 10 to 20 minutes. 99 gigs which seems to be a popular number for M$ to use regardless of inbox size) and then just hangs, stating that it’s still updating. you can select which outlook folder can update or receive and send the email, follow this video tutorial Oct 21, 2014 Outlook 2013 Gmail Constantly Synchronizing Inbox tutorial. Clear the Outlook cache by deleting OST files to fix corrupted data. Here's how to troubleshoot synchronization issues you might have with Google Workspace Sync for Microsoft Outlook (GWSMO). 8cdab rqsw aoy0niu dfav7 58t kz0l 2x zyy 9gc4019l ojck