Office 365 sign in required. Skip for now (14 days until this required)".

Office 365 sign in required. Copilot with enterprise data protection is available to all faculty and higher education students 18+ while signed in with their school account. Then installing 365, that PC then change to a Microsoft account. Follow these steps to troubleshoot this issue so you can get back to work! Oct 10, 2023 · First, quit any Windows Office or other Microsoft 365 apps. You will most likely need to enter your Microsoft 365 credentials again so ensure you tick any box that says remember my credentials but it should now work for all future documents you open and not require your credentials. Jun 10, 2019 · If that's not the case, please provide us with your Office 365 subscription (Enterprise, Home, Education). But I’ve seen instances where even that doesn’t work. One of our users, is being repeatedly asked to re-authenticate for M365 applications on both their phone and tablet (we use MS Authenticator). I'm already signed into Office 365 with my personal Microsoft account. Learn how to set up your user account for multifactor authentication with Microsoft 365. I am the administrator on my Microsoft 365 Family subscription and already signed into Word/Excel. Yesterday I turned on the Conditional Access policy to Nov 11, 2024 · No. Upon logging in we get the following message "More info required, your organization needs more information to keep your account secure" See attached If I click next we are then required to set up the authentication app. Sign in again to access your organization's… Aug 1, 2023 · Microsoft Office 365 is a Software as a Service package that includes conventional Microsoft Office desktop programs, Microsoft application services, and some new productivity capabilities, all of which are available as consumable services via Microsoft’s Azure cloud platform. He enters in his email address and password and the box just goes away. Follow the steps to manage user access securely and efficiently, ensuring proper control over Office 365 accounts. Hello all, really hoping someone might have some insight for me here. Usage may be subject to security testing and monitoring. We use Microsoft Authenticator App and an Email Address for MFA. Foremost, no one can sign in to Sharepoint, PowerBI, Forms etc. Oct 3, 2016 · I have a user using Office 365 Pro Plus. The error states: "SIGN IN REQUIRED We can’t upload or download your 1 day ago · Every few hours or more, Office 365, not sure exactly what program or part, prompts me to log in. Users have no expectation of privacy Sign in to your Outlook account to access emails, calendar, and more. " Sign in to your Outlook account to access and manage your emails efficiently. So i have to go into settings, account, and change the PC back to the local account. Sep 13, 2023 · Learn how to resolve the 'SIGN IN REQUIRED' error in Office applications to regain access and enhance productivity. Oct 14, 2021 · Upon logging in we get the following message "More information required, your organization needs more information to keep your account secure" Manage your sign-in activity and security information for Microsoft accounts with My Sign-Ins. Forgot Password? | Reset Password? If you are still having trouble logging in, email the NU Service Desk at servicedesk@nu. These are often the culprits behind the “Sign-in Required” issue. This step-by-step guide helps you enhance security, prevent unauthorized access, and safeguard your business from phishing and credential breaches. For more info about add or changing your methods, see the Manage your settings for two-step verification article. Mar 7, 2023 · Hello Team, I hope you're doing fine, I have an issue on our outlook (Full Azure - M365), some users are experiencing an issue when opening outlook, it prompt them for authentication (Password or fingerprint), when they entrer password, it's working,… Microsoft 365 is an all-in-one modern workplace platform. office. Describes an issue that prevents Microsoft 365 users from being automatically signed in to an Office app through their Active Directory account after they sign out of the app. Apr 7, 2025 · Are you receiving a continuous Sign-In Required pop-up on Windows? If so, this post provides several proven solutions to fix this issue. 'Sign in a outlook. Are there any Office or office 365 or sso Credentials? If so, delete them. Nov 5, 2024 · A Microsoft 365 user should use the Microsoft Authenticator app for Two-factor authentication (2FA) because it protects against password-based attacks. Both accounts have been Having trouble logging in? Please see our Frequently Asked Questions for additonal assistance. Jun 2, 2025 · Adobe Acrobat Sign for Microsoft 365 is a Microsoft AppSource listing that links to the following three Adobe Acrobat Sign Add-ins: Adobe Acrobat Sign for MS Teams Adobe Acrobat Sign for MS Outlook Adobe Acrobat Sign for MS Office Adobe Acrobat Sign for Microsoft 365 enables Microsoft Admins to deploy all three apps simultaneously through the Microsoft admin center or directly from the Sign in to your Outlook account to manage emails and access Office 365 services. Save documents, spreadsheets, and presentations online, in OneDrive. Here, you can find some effective ways to help you stop Office 365 sign-in popup. Oct 25, 2024 · Hello all. com Nov 29, 2024 · The error message “ cached credentials have expired ” appears when you try to save or log in to Office programs such as Word, Excel, or OneDrive? In this article from MiniTool, we focus on this “sign in required” issue and offer you useful solutions to it. Apr 25, 2025 · Microsoft Entra ID allows the use of a range of authentication methods to support a wide variety of sign-in scenarios. I get a "SIGN IN REQUIRED" banner in my office365 products including excel but when I enter the details, it doesn't seem to remember the details (sends a code to my email, I enter it then it wants it done… Oct 4, 2023 · If Office keeps asking you to sign in, check the credentials and remove them, or perform an online repair for Microsoft Office. After entering their credentials, the user will be prompted to grant permission for SSO to access their account. May 7, 2021 · Hi, We are using Microsoft 365 and Multifactor Factor Authentication to login in the Office 365 portal. Jan 17, 2024 · To turn off the authenticator requirement on accounts, you can follow these steps: If you are using Office 365 for business, you need to contact your Office 365 global admin to turn off multi-factor authentication for your account 1. Jul 8, 2024 · I am in a Microsoft office 365 family plan. But some Office users want to know how to fix the “cached credentials have expired Access and manage your Microsoft account, subscriptions, and settings all in one place. ' but when I sign in, I am getting an error: 'T Aug 27, 2024 · Every time I open one of the Office 365 applications on my personal Windows 10 desktop, I get this sign-in prompt. In Microsoft Entra ID, you can update the default Multi-Factor Authentication (MFA) method for a single user. But what if you want to set the default MFA for all the users at once? In this article, you will learn how to change the default MFA I am sure many have seen the numerous posts about this. I have tried updating the machine, running a full repair, removing Dec 10, 2024 · Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses. So we use Office 365. Next steps Learn about your security info in the Security info (preview) overview article Microsoft OneDrive. Select Office 365 Portal to download Microsoft Office and access other Office 365 services. 1 day ago · Every few hours or more, Office 365, not sure exactly what program or part, prompts me to log in. All the accounts are working except for the five Microsoft 365 work accounts that I use. They all tell me, "Action required. The mandatory MFA requirement for the Microsoft 365 admin center only impacts users accessing the Microsoft 365 admin center at this time. If he tries to cancel this, it will lock up his computer. The OneDrive app will need a Microsoft account login, obviously. Microsoft just enabled Security Defaults for us, which enabled Multi Factor Authentication. 1, Office 365 and Skydrive and I am have a lot of difficulties. net And that was working until earlier this month. You will be logged in to this service securely. Up to recently, Microsoft 365 / Office 365 has worked normally either when signed into a Microsoft account or not. Please check with your admin whether the license has been assigned to your account. edu or call us at 1. Sep 14, 2020 · There’s a change in the way Microsoft 365 works with a sign-in to a Microsoft account. That could be due to a password change or the cache expiring naturally. So what is the solution Jun 1, 2020 · To sign out, open any Office application, let’s say Word, click File>Account>Sign out and the quit all Office apps. office365. Some people might not even notice the change or care. Violations can result in penalties and criminal prosecution. Click to learn more! May 17, 2023 · If a domain has Conditional Access requirements, the authentication may fail so that you can't open the IRM-protected content. the account which got the prompt for MFA (More information required) is just a normal account. Jun 11, 2024 · Hi, I'm wondering if anyone having issue today after the Microsoft Authenticator update (Version 6. I am attempting to get resources on how to decide on a Policy on Sign-In Frequency for Office 365 applications for personal devices. I click on the link for Microsoft Word which comes up… Sign in to Microsoft Outlook to access your email and manage messages efficiently. A user with MFA will occasionally get stuck in a loop and will be presented with a blank window when trying to login to any MS app. Just shows again, Microsoft and sly tactics… Dec 27, 2021 · If Microsoft Office keeps asking you to sign in, what should you do to fix this annoying issue? Take it easy and this post is written for you by MiniTool Solution. For a detailed list of capabilities for each license tier, see What is Microsoft Entra ID Protection. Scan the QR code provided by your organization to finish… Jul 19, 2024 · Originally asked on the Microsoft 365 forum but was redirected to this place. For this reason, Microsoft is actively working to bring continuous access evaluation to Office 365 applications, which helps ensure invalidation of access tokens in near real time. The fix has been to disable modern authentication. Hi Everyone, I'm doing my first deployment of Microsoft Authenticator and Conditional Access policies and have made a mistake somewhere and need help figuring it out. 2405. Select each relevant credential and click Remove. Other than that, follow these suggestions. Choose your alternative verification method, and continue with the two-step verification process. Access and manage your Office 365 account, users, and settings from the admin portal. I'm like ok I just need to sign in with the authenticator app and everything will be good to go. Please see the ITS Help Desk HawkID support pagesfor additional information. Dec 4, 2020 · Every time i login on an app i get the same message: "More information required" "Your organization needs more information to keep you account Oct 28, 2025 · Clicking *Add account* in Windows settings or attempting to log in to OneDrive/Office displays a blank (gray/black) dialog instead of the Microsoft sign-in screen. Azure Conditional Access Issues Multi-Factor Authentication - Outlook 365 not connecting Aug 7, 2024 · Office 365 Word keep getting "Sign in required we cant upload or download your changes because your cached credentials have expired" Jun 18, 2020 · Office 365 'More information required' on login I have set up an office 365 organization with 3 users. Office 2021 can open those locally stored documents. Jan 18, 2023 · Hello, We run a computer lab with Office 365 installed, with a network firewall that restricts all outbound internet traffic. Mar 4, 2025 · Learn about the recommended configuration for reauthentication prompts with Microsoft Entra multifactor authentication and how session lifetime is applied. [***] Eligible institutions can sign up for Office 365 Education for the classroom at no cost, including online Word, Excel, PowerPoint, OneNote, Microsoft Teams, Microsoft Copilot, plus additional classroom tools. It seems to be… Open an Office document. Confirm your account details message Is anyone familiar with what triggers this message or how to turn it off or on? It happens after an ADFS authenticated user signs in to Outlook web, SharePoint, or really anything with their Office 365 account. It says: "Sign in required. Unauthorized use of this system is prohibited. 1567 'Cached credentials have expired, please sign-in' error can stop you from saving and downloading files on Windows. Feb 19, 2025 · Learn how to log in to Office 365 and protect your account with multi-factor authentication (MFA). On-prem Active Directory using AD Sync. We are having tons of problems. This information will be encrypted before it is sent. 20202) When launching Excel a 'Sign in required'- bar shows up. Aug 27, 2024 · I have spent a lot of time searching for the answer and tried suggestions, but none of them helped. Having a Microsoft account wasn’t required to use the software, though it had more features with a valid account Jul 4, 2023 · I use the globe administrator account to sign in to check the configurations, but the account which got the prompt for MFA (More information required) is just a normal user account. Skip for now (14 days until this required)". Suddenly a couple We would like to show you a description here but the site won’t allow us. Provides a workaround. Aug 20, 2021 · This will be a short article explaining how to fix the "SIGN IN REQUIRED We can't upload or download your changes because your cached credentials have expired" error, which can be generated by any Office applications including Word, Excel, PowerPoint etc when attempting to download, view or update files located in shared areas such as… Mar 16, 2025 · Encountering the pesky “Sign in required” pop-up repeatedly in Windows 11 can feel like a broken record that just won’t stop playing. Access your Outlook account securely and manage your emails, calendar, and more. Feb 12, 2025 · I remember a PC that was set up with a local account. May 12, 2025 · Detailed instructions to disable the Microsoft 365 Two-Factor Authentication prompt "More information is required. To find out if your web browser supports JavaScript or to enable JavaScript, see web browser help. Whether you’re trying to get to work, school resources, or simply enjoy a smooth computing experience, persistent account authentication prompts can be incredibly May 7, 2023 · Microsoft keeps asking me to sign in. We are using M365 and have multifactor authentication turned on for our users. Your organization needs more information to keep your account secure. 0\Common\Identity\Identities Unlinked PC in the OneDrive settings and then relink Management has asked me to require users to log back into Office 365 every 90 days. 888. We had made allowances for Office 365 logons so that users could use the Office 365 desktop applications, by allowing the following entries: *. Create forms in minutes Send forms to anyone See results in real time Jun 30, 2025 · Learn about the different types of sign-in logs that are available in Microsoft Entra monitoring and health. I can't sign in after multiple attempts See also Manage your two-factor verification method and settings Set up password reset verification for a work or school account Install and use the Microsoft Authenticator app If you've tried these steps but are still running into problems, contact your organization's Help desk for assistance. For the past few weeks, I have given the users the time to follow our instructions for adding Microsoft Authenticator to their account, which everyone did successfully. Enter your username at the sign-in prompt and select Next. Deleting these credentials ensures that Windows will request fresh authentication data the next time you sign in. Sign in again to access your organization's… Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. May 24, 2022 · I have successfully restored Authenticator to a new phone. I understand that Microsoft defaults the frequency to be every 90 days , but there has been talk in my org about setting up the system to require every single day. In the Credential Manager are two buttons/entries first one is "web Credentials" and the Second one "Windows Credentials" is for stored Windows Credentials. Using Authenticator as a way to sign in If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: Go to the site where you want to sign in. Next, go to Windows search and type Credential Manager and launch it. Signing out of your account in Word or Outlook: Go into File > Account Troubleshooting activation issues in Office 365 can be challenging. Tags excel credentials office onedrive microsoft word powerpoint office 365 Updated: 5 years ago Jan 7, 2025 · Access tokens may pose a security risk if they need to be revoked within a period shorter than their typical one-hour lifespan. Oct 28, 2025 · Clicking *Add account* in Windows settings or attempting to log in to OneDrive/Office displays a blank (gray/black) dialog instead of the Microsoft sign-in screen. I hope someone can help me out. Dec 27, 2021 · If Microsoft Office keeps asking you to sign in, what should you do to fix this annoying issue? Take it easy and this post is written for you by MiniTool Solution. Every time I go to save a file now it says "Upload Failed: Youu are required to sign in to upload your changes to this location". Mar 14, 2024 · If your Microsoft Office credentials have expired or you changed your password, you may need to clear your Microsoft Office (and possibly OneDrive) credentials and sign in again. After you're back in your account, you can update your verification methods (if necessary). Select Office 365 Management to manage settings for your mailbox (es), groups and other Office 365 services. - Perhaps you need to clear out your cached credentials and sign back into Microsoft Office. 3618) on Android? My Outlook app suddenly asks me to sign in again with our Office 365 work email, and if I tap on sign-in, it will show "Updates required - One or more of your apps are out of date. Now Under Windows Feb 13, 2024 · Key Takeaways TheSeveral factors can cause your cached credentials to expire in Microsoft Office. Aug 23, 2021 · Sign out / in to account in office apps Cleared all credentials from the Credential Manager Cleared the Identities from registry: Computer\HKCU\SOFTWARE\Microsoft\office\16. Select Office 365 Documentation to access frequently asked question and get help with Office 365. May 5, 2022 · The OneDrive app for Windows and Mac lets you sync your online storage with local folders. Users MFA is configured in the users account in Security Info and is enabled in the… Apr 13, 2025 · JavaScript required to sign in For enabling some of the OneDrive, Microsoft Teams, Office 365, Skype for Business Web App features you need to turn on JavaScript. Here's how to fix it. Your device is having problems with your work or school account. Every time he reboots his computer it asks him to sign into Office 365. microsoftonline. Sep 18, 2023 · To fix the C0090016, TPM has malfunctioned Microsoft 365 Sign-in Error, clear TPM and sign in using a different account. Click on Windows credential to expand it. Select Send notification. com to verify the account associated with your Office 365 subscription. Apr 12, 2019 · Office 365 (1903 - 11425. Discover common causes and effective solutions to resolve errors quickly. While MFA is not currently required for general Microsoft 365 services, Microsoft recommends that all Microsoft 365 users use MFA to safeguard user accounts and your organization. We're here to grow and learn together, on everything from Windows AutoPilot to Robotic Process Automation. Oct 11, 2024 · Learn how to block and unblock user sign-in in Office 365 with this comprehensive guide. Administrators can specifically configure each method to meet their goals for user experience and security. Information which will allow you to access the site you requested will be transmitted to the site. -------------------------------------------------------------- Hi, I am playing around with a MS 365 for Business trial licence and have setup mandatory MFA for all accounts (all accounts being two, controlled by me). com *. This system is the property of the University of North Texas System and your use of this resource constitutes an agreement to abide by relevant federal and state laws and institutional policies. Fix login issues now! See full list on thegeekpage. In today's video, we'll be showing you how to fix an authentication error in Microsoft 365. * Apr 17, 2024 · The user should go to the Microsoft 365 sign-in page and enter their credentials. It can also affect many Office applications, such as Word, Excel, or PowerPoint, where your credentials have been saved for quick access. Welcome to the Microsoft 365 Copilot app The Microsoft 365 Copilot app (formerly Office) lets you create, share, and collaborate all in one place with your favorite apps now including Copilot. I am currently using Windows 8. When trying to sign in with my credentials, I get a message that says "Please type in the code displayed on your authenticator app from your device". Sep 18, 2024 · In Office 365, I get the error, "SIGN IN REQUIRED, "We can't upload or download your changes because your cached credentials have expired. This applies to Word 365, Excel 365, PowerPoint 365 and other Office apps. Aug 6, 2025 · The Microsoft Entra ID P2 or Microsoft Entra Suite license is required for full access to Microsoft Entra ID Protection features. The Conditional Access Administrator role is the least privileged role required to create or edit Conditional Access policies. Most recently we had to rebuild the users profile. When they try to, they are prompted to download and set up the Authenticator May 12, 2025 · Detailed instructions to fix the following problem: Outlook Authentication with Office 365 fails (Office desktop apps Sign in to Office 365 failed). (Note: Before you close the app, please make sure to copy the content from the affected document, and paste it in a new document and then save it on your local drive (or save the save document to your local drive). When I open my powerpoint in my onedrive folder, it always reminds me "We can`t upload or download your changes because your cached credentials have expired“. After you’ve changed the documents, they’ll be copied back to OneDrive. He has been running Office for roughly 2 years and this started about 2 months ago. This topic explains how to manage authentication methods for Microsoft Entra ID, and how configuration options affect user sign-in and password reset scenarios. Mar 4, 2025 · Learn how to enable passwordless sign-in to Microsoft Entra ID by using Microsoft Authenticator. Mar 2, 2025 · Locate entries related to your Work or School Account, Office 365, Azure AD, or Intune. Pasting the original message below. 628. This problem appeared on my work account, only there i have Office 365. Does anyone know how to solve this issue? I tried installing Office again, unpin accounts in Windows, logged out from private account on Microsoft website, deleting in credential manager those "linked/called" One Drive (didn't found there anything about Office). This is not a panacea. kgd 0lrda chgv ghoal vqp ufloc vb n8 xghsx k3hmesa